Frequently asked questions

It all began with a simple idea fueled by a deep passion. As a small business, we pride ourselves on personal attention and dedication to every detail. Our approach is rooted in quality and integrity, ensuring that everything we do reflects our commitment to excellence.

What is BadPro+?

BadPro+ is an AI-powered badminton training app that analyzes your playing videos, provides detailed feedback, and creates personalized training plans to help you improve faster.

Do I need special equipment?

No! You just need:

  • A smartphone to record videos
  • A badminton racket
  • Space to play or practice

Account & Login

How do I create an account?

  1. Download BadPro+ from the App Store
  1. Tap "Sign Up"
  1. Enter your email, name, and password
  1. Verify your email
  1. Complete the onboarding process

How do I delete my account?

    1. Go to Profile → Settings
    1. Scroll to "Account"
    1. Tap "Delete Account"
    1. Confirm deletion

    All your data will be permanently deleted within 30 days.

    Who is BadPro+ for?

    BadPro+ is designed for badminton players of all levels - from beginners learning the basics to advanced players fine-tuning their technique.

    Is BadPro+ available for Android?

    Currently, BadPro+ is available for iOS (iPhone and iPad). Android version is coming soon!

    I forgot my password. How do I reset it?

      1. On the login screen, tap "Forgot Password"
      1. Enter your email address
      1. Check your email for the reset code
      1. Enter the code and create a new password

      Video Analysis

      How does the video analysis work?

      1. Record or upload a video of your training session
      1. Our AI analyzes your shots, technique, and footwork
      1. You receive detailed feedback within 1-2 minutes
      1. Get personalized recommendations for improvement

      Subscriptions & Pricing

      What's included in the Free plan?

      • Basic shot analysis
      • 1 lifetime video upload
      • Progress tracking basics
      • Training tips

      What's included in the Basic plan ($9.99/month)?

      • Advanced shot analysis
      • 1 video upload per week
      • Detailed progress metrics
      • Personalized training plans
      • Priority support

      What's included in the PRO+ plan ($19.99/month)?

      • Everything in Basic, plus:
      • Unlimited video uploads
      • Opponent analysis
      • Advanced analytics
      • AI-powered insights
      • Premium support
      • Early access to new features

      How do I subscribe?

      1. Go to Profile → Subscription
      1. Choose your plan (Basic or PRO+)
      1. Tap "Subscribe"
      1. Complete payment with card or Apple Pay

      Can I cancel anytime?

      Yes! You can cancel your subscription at any time:

      1. Go to Profile → Subscription
      1. Tap "Manage Subscription"
      1. Tap "Cancel Subscription"

      You'll retain access until the end of your billing period.

      Do you offer refunds?

      Refunds are handled according to App Store policies. For refund requests, contact Apple Support or email us at support@badproplus.com

      Can I switch plans?

      Yes! You can upgrade or downgrade at any time. Changes take effect at the start of your next billing cycle.

      Is there a free trial?

      Currently, we offer a Free plan with limited features. You can upgrade to paid plans anytime.